🚚 Shipping Policy – Pawtify

Last updated: 05/23/2026

Thank you for shopping with Pawtify 🐶🐱
We are committed to delivering your order quickly and safely.

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📦 Processing Time

All orders are processed within 1–3 business days after payment confirmation.

During high demand periods, processing may take a little longer.

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🚚 Shipping Time

Estimated delivery times:

* 🇺🇸 United States: 5–10 business days
* 🌍 International orders: 7–15 business days

👉 Please note: Delivery times may vary due to holidays or carrier delays.

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💵 Shipping Costs

* Free shipping on orders over $25
* Standard shipping fee calculated at checkout (if applicable)

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📍 Order Tracking

Once your order is shipped, you will receive a tracking number via email so you can follow your package at any time.

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⚠️ Delays & Issues

While we work with reliable shipping partners, delays may occasionally occur due to:

* High order volume
* Weather conditions
* Carrier delays

We appreciate your patience and understanding.

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📦 Lost or Stolen Packages

Pawtify is not responsible for lost or stolen packages marked as “delivered.”
If this happens, please contact the carrier first, then reach out to us for assistance.

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📧 Contact Us

If you have any questions about your order or shipping, please contact us:

👉 Email: pjpetcollection@gmail.com
👉 Phone: +1 (609)421-5945 (WhatsApp only)